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Financial Counselor (RW)

MultiCare Health System

This is a Full-time position in Spokane, WA posted March 31, 2021.

Job DetailsJob ID: 90146Location: Spokane, WAEntity: Rockwood ClinicCategory: Clerical/Admin SupportSpecialty: Not ApplicableDepartment: Bariatric Surgery DHEC RWCEmployment Type: Full-Time RegularPrimary Shift: DayWork Schedule: Day ShiftThe reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.orgPosition Summary:The Financial Counselor is responsible for multiple aspects of the patient revenue process. This position is responsible for assisting patients with insurance verification, researching patient demographic information, managing potential duplicate accounts in the patient management software and resolving patient questions and concerns which may include payment arrangments. Research with hospital partners to capture accurate financial data and comprehensive information to protect the patients well being and the financial interest of the institution.Minimum Requirements:Medical Billing Education courses preferred. One to two years medical office billing required.Phone skills, ability to handle stressful situations and maintain calm approachPrevious experience in customer service, working with people displaying excellent communication skillsComputer and medical terminology preferredMust have excellent customer service and communication skills with the ability to effectively calm patients and be able to deal with distressed and/or agitated patients.MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

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