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Administrative Manager

Provisional Services, Inc

This is a Full-time position in Spokane, WA posted March 31, 2021.

We are seeking a supportive and detail oriented Administrative Supervisor to join a fast growing Hi-Tech company. The administrative supervisor will be responsible for coaching and mentoring the administrative and customer service team to add to the success to the company.Duties include:- Hiring, training and supporting the customer service and administrative team.- Working with upper management on company objectives.- Answer questions and addressing difficult calls from customers.- Monitoring and evaluating representative performance, coaching and mentoring staff.- Preparing reports and analyzing data to report to management.- Helping with call volume when needed.- Other duties as assigned.Requirements:- High School Diploma; Bachelors degree preferred- Call Center, customer service or supervisory experience- Proficient with technology- Excellent written and verbal communication skills- Analytical, efficient and through.

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