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Desktop Support Technician

Insight Enterprises, Inc.

This is a Full-time position in Spokane, WA posted November 25, 2021.

By joining Insight Enterprises as an IT Support Specialist, you will enter a tech-savvy and highly collaborative world.

We provide the hardware, software, and support-services for our customers’ most critical IT objectives.

As such, we are looking to hire multiple IT Support professionals to help provide the day to day of a migration project with a large health-services provider.

The ideal candidate profile for this position is someone that has recently taken part of some migrations (e.g., Win 7 to Win 10).

Please note, there are multiple openings on this team in both Renton and Spokane.

Target compensation is $30-$35/hr, depending on prior experience and certifications.

We are not able to sponsor for this role.

Given the industry of the customer combined with the nature of an on-site position, we will require full-vaccinations (Covid, Annual Flu, TB, MMR, etc.).

What you will be doing:

· Support desktop refresh project (win7 to win 10 Migration) and new Win 10 deployment as well as connecting peripherals.

· Setup user mailboxes

· Utilize USMT for migrations

· Microsoft Operating System installation and troubleshooting

· Moving Hardware (desktop / switch / cables etc.) from store room to imaging area or any location

What you need to join:

· 3-5+ years of experience in a fast-moving IT operations and support environment

· USMT, migration, AD and imaging experience

· Microsoft Desktop OS support and remote administration

· Ability to diagnose and if necessary, repair PC software faults

· Network connectivity troubleshooting skills and windows troubleshooting experience.

· Strong analytical and problem-solving skills

· Remote team and collaboration experience

· Excellent English oral and written skills

· Bachelor’s degree in related technical field

· Knowledge of and experience of working in a hospital environment (preferred, not required)

· PowerShell, scripting (preferred, not required)

· Strategic thinking and planning

Job Type: Full-time

Pay: $30.00
– $35.00 per hour

Schedule:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Desktop support: 3 years (Preferred)
Windows 10: 3 years (Preferred)
Work Location: One location

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