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Sr. Customer Service Representative

Robert Half

This is a Full-time position in Spokane, WA posted June 7, 2021.

Ref ID: 03650-0011832895

Classification: Sr. Customer Service Representative

Compensation: $15.87 to $15.87 hourly

Robert Half is working with a well-known company to fill multiple Senior Customer Service roles. This is a temporary role to start, but could become long-term for the right candidate. In this role, employees will:

Resolve billing questions

Resolve data discrepancies

Analyze invoices for accuracy and consistency

Coordinate and negotiate with personnel as needed to resolve issues

Respond to client requests in a timely manner

Ensure bills are resolved and balanced

Complete any necessary payment research to ensure accounts remain current. Includes working with various internal team members.

Answer incoming calls from clients and vendors

Support and maintain team metrics given by manager

Ensure that follow-up, email, and correspondence are completed in a timely manner

Job Requirements:

-Requires a high school diploma or its equivalent

-Requires two years of clerical and/or customer related work experience.

-Ability to demonstrate mathematical and analytical aptitude.

-Must have solid computer skills, including familiarity with Word, Excel, Outlook and Internet

-Demonstrated professional oral and written communication skills.

-Must be a team player, detail oriented, dependable and adaptable.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

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