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Nutritional Health Coach

Natural Grocers

This is a Full-time position in Spokane, WA posted January 23, 2022.

Salary Range: USD $20.00/Hr.

– Overview:
The Job in a Nutshell:

This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals.

You’ll wear many hats while working in a fast-paced retail setting conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.).

As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community.

This position is a front-line contributor to the Natural Grocers mission and plays an integral role helping Natural Grocers improve the health and wellbeing of our communities.

Through providing free nutrition education and helping people understand why their food choices matter, you will play an important role in Natural Grocers commitment creating a sustainable, Just, regenerative food system where humans, animals, and the earth can thrive.
Responsibilities:
Main Ingredients:

Acts as the nutrition education resource for the customers, Crew, and community.
Provides customer service on the floor in the vitamin aisles (assists customers with product purchasing, provides education resource, etc.)
Performs retail Operations

Maintain Customer Literature Files
Maintain Book Department
Stock and Face Product
Assists with cleaning the Vitamin Department and store
Assists with merchandising product

Provides Nutrition Education

Offers instore nutrition and recipe demonstration classes
Offers outreach nutrition classes
Provides regular trainings to Crew
Maintains the Crew Wellness Board
Motivates and provides encouragement for Crew to participate in Employee Nutrition Challenges

Respond to questions and review summaries

Provides private individual one-on-one health coaching sessions
Works to build community relationships (practitioner partners for referrals, Guest presenters, event partners, etc.)
Seeks outreach opportunities (to provide nutrition education and build brand awareness)
Maintains Continued Education requirements

Reads and reviews research
Completes CE assignments

Assists management with coordinating, organizing, and executing companywide events
Responsible for printing materials used in classes, outreach, and coaching sessions
Responsible for placing orders for nutrition education supplies
Provides training to Crew on promoting the NHC services, instore events, and promotions
Attends monthly meetings (NHC webinar, Regional and Sales Building calls)
Acts as an event ambassador for instore guest presenter classes during floor days

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications:
Recipe for Success:

A degree/certification in nutrition or a related field (e.g., dietetics, Bachelor of Science or Master of Biology, Biochemistry, Naturopathy)
Excellent public speaking skills
Confidence in front of an audience providing cooking demonstrations and nutrition education classes
Ability to engage customers and start conversations to promote events, services, and sales
Excellent interpersonal skills
Excellent organizational skills and priority management
Self-directed and able to maximize time management
Able to work well with a team and accept constructive feedback
Motivated to grow and develop knowledge and skills
Inspired to provide nutrition education to employee Crew, customer’s and the community
Comfortable working in a retail setting performing retail operations (stocking, facing, checking product expiration dates, cleaning, etc.)
Friendly, outgoing, and approachable
Maintaining Nutrition Knowledge
If the degree and/or certification requires continuing education to maintain, then those requirements must be fulfilled.
If the degree and/or certification do not require CEC, maintaining 16 Continuing Education (CE) Hours (or two CE units) per year is required.

This job description is not an employment contract.

It does not guarantee a job or that the above listed duties are the limit of responsibilities.

The job and job description are subject to change with and without notice.

Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Benefits:
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program

Full-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers’ commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing!

We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles.

Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas.

Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all.

We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table.

We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical and Environmental Requirements:
Physical Capabilities and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:
Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.
Must have the ability to frequently push or pull up to 15 lbs.

and occasionally push or pull 16-100 lbs.
Must be able to occasionally use the computer for data entry and use of mouse.
Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
Must be able to frequently to reach above chest.
Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:
Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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