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Cellular Network Field Operations Engineer


This is a Contract position in Spokane, WA posted November 20, 2021.

Transforming the Future with Convergence of Simulation and Data Cellular Network Field Operations Engineer Job Summary: Our client in Plymouth, MI, is looking for a Cellular Network Field Operations Engineer.

This is a contract position.

What You Will Do: As the Cellular Network Field Operations Engineer, you will be responsible for supporting an operations team that will maintain multi-cellular and multi-access connectivity to Company vehicles, thereby allowing robust connectivity for not only today’s adventures but tomorrow’s as well.

Specifically, this role will proactively monitor, triage, and resolve connectivity issues across Company’s global fleet at the manufacturing facility, customer events, drive events, escalate issues internally and assist in the validation of connectivity test setups that enable Company to execute on our core connectivity functionality and services.

This role is situated meaningfully with cross-functional visibility as connectivity is the foundation in which all of Company’s digital capabilities are built upon.

Company’s Connected Fleet team works closely with cross-functional partners to support customer success, business, sales, engineering, testing, and deployments across our global fleet of vehicles.

This is a ground floor opportunity to revolutionize the connected car segment with an always connected vehicle that uploads thousands of signals every minute.

Ensure robust connectivity for all consumer/commercial vehicles and charger deployments by supporting connectivity and anomalies across Company’s global fleet to remotely resolve issues at different phases to support vehicle Connectivity.

Perform installation, inspection and maintenance services for wireless radio and antenna systems on towers, and other elevated structures in conjunction with the Technicians and Crew.

Identify and work with all required materials, tools and equipment needed to complete assigned work.

Maintain Connectivity equipment in a clean and operational condition at all times.

Maintain Connectivity equipment logs and inventory.

Serve as a subject matter expert and assist the Engineers, Crew Technicians on Connectivity related issues.

Acquire and document in-depth troubleshooting technical knowledge of infrastructure processes for connectivity, cellular, wireless , hardware etc.

Directly support the Connectivity diagnosis of infrastructure and individual vehicles and act as first level escalation support to resolve a problem given the available diagnostic resources.

Deep-dive into vehicle hardware and cellular log data if required to root-cause system-level issues and facilitate rapid issue resolution in collaboration with domain experts.

Responsible for predicting, testing and validating connectivity solutions end to end in partnership with Company engineering, vendors, and network operators.

Work cross functionally with manufacturing engineering, product management, digital technology, and vehicle engineering to test and validate new integrations/features in Field and Factory, Test locations prior to releasing to production.

Basics: 5 years working as a field engineer or cellular network operations within the IoT, wireless/networking, or connected car industries vehicle.

Experience on LTE/5G/CBRS cell tower deployment, Private LTE and issue debugging process and tools Networking experience with TCP/IP, Routers, Firewall, Load Balancers, DNS, Routing Protocols configuration.

Valid driver’s license.

Minimum 1-2 years tower construction/climbing certification experience preferred.

Must be flexible to work out of Market when/where required as site locations dictate.

Role includes 75% travel to test locations.

Must be flexible to work overtime (weekend and evening work sometimes required).

Must be comfortable climbing and working at heights on towers, rooftops, and other elevated structures up to 500ft.

Ability to work in a fast-paced production environment
– proactively collaborate cross-functionally with other teams to solve vehicle-level integration and manufacturing problems.

Available for on call duty during the weekend, post business hours and holidays as necessary.

Flexibility to meet the requirements of 24×7 support operations.

How You Will Be Successful: Envision the Future Communicate Honestly and Broadly Seek Technology and Business “First” Embrace Diversity and Take Risks What We Offer: Competitive Salary Comprehensive Benefit Package 401(k) with matching contributions Paid Time Off Paid Time Off for Community Service Why Work with Us: Altair is a global technology company providing software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC).

Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future.

With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration.

To learn more, please visit Ready to go?

ONLYFORWARD At our core we are explorers; adventures; pioneers.

We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst.

We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer.

Our backgrounds are diverse, and every member of our global team is critical to our success.

Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.

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