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MSP Senior Systems Engineer

Intermax Networks

This is a Full-time position in Spokane, WA posted April 15, 2021.

Description:nnMSP Consulting (40%)nn Perform pre-sales engineering; assessing customer needs to determine a best fit of services to provide and their value to the customer.

Coordinate and drive customer onboarding; both through delegation and follow up, and through performing onboarding tasks.

Create and maintain customer roadmap documentation that includes compliance with Intermax MSP best practices and customer technology needs, as well as establishing a timeline of major improvements for the customer environment.

nnMSP Subject Mater Expert (40%)nn Windows Server and Microsoft 365 Administration (Mandatory) WatchGuard firewalls, Ubiquiti Unifi networking, backup operations, Windows Server administration, Solarwinds RMM Respond to customer issue escalations, providing guidance and direction to staff for resolution or working directly with the customer to resolve the issue.

nnProjects (20%)nn Scope and deliver client and internal projects and initiatives.

Timely execution of project tasks, activities, and status reporting.

Perform and delegate responsibilities to design, implement, and maintain client and internal projects.

nnOther duties as assignednn.Requirements: Must have 5+ years of relevant experience in a Windows Server based network Must have solid troubleshooting skills Proficient knowledge of user access control, patching and networking stacks Certifications (MCSE/MCSA) are a strong plus Advanced knowledge of powershell scripting a strong plus SolarWinds RMM experience a strong plus Must have strong communications skills, both verbal and written nn n nn nnPI129624232nn

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