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ASPCA: Program Data Specialist, Community Medicine


This is a Contract position in Spokane, WA posted January 20, 2022.

The ASPCA strives to maintain a COVID-free workplace.

To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires.

The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

The ASPCA Community Medicine department provides medical solutions to reduce pet homelessness, improve welfare, and keep pets and people together.

We provide targeted, partially and fully subsidized high quality, high volume spay/neuter and Primary Pet Care services in the most underserved areas of New York City, Los Angeles and Miami.

The Community Medicine team completes over 75,000 spay/neuter surgeries and provides PPC services to over 20,000 pets annually.

Our clients are residents of these areas where pets have little to no access to veterinary care.

Services are delivered through a fleet of 12 mobile and four brick-and-mortar clinics, providing transport for clients as needed.

The Community Medicine team also provides services for internal ASPCA clients, animal shelters, rescue groups, and those who care for community cat colonies.

The Program Data Specialist supports Community Medicine Business Operations by working closely with the Data and Program Analytics Manager to ensure high quality and consistent data.

The Specialist will produce and update Standard Operating Procedures for data entry, support CM staff in database training and quality checks, update monthly departmental reports, respond to ad hoc data requests, and coordinate with other departments on database updates.

This role will also support Community Medicine finances by reviewing and compiling grant reporting.

The Community Medicine Business Operations team works collaboratively and often helps each other outside of their everyday responsibilities as needed.

As a part of this team, the Program Data Specialist will assist with other duties as assigned, such as on-site administrative and meeting coordination support.

This role requires strong interpersonal, written, and verbal communication skills.

This position is primarily remote from a home office but will be required to work from an on-site Community Medicine Clinic office, in either New York City, Los Angeles, or Miami.

The schedule for this position is Monday through Friday, 8-hour shifts, with flexibility as needed.

Some occasional overtime may be required.

Occasional travel between locations may be required.

Responsibilities:Responsibilities include but are not limited to: Database and Reporting Support (45%)Support compiling and reviewing reports for internal audiences and grantsAssist in responding to ad hoc data requestsAssist in tracking department metrics and quantitative goalsMonitor and identify trends in Community Medicine reporting to facilitate departmental efficiency and effectivenessProvide input on ways to incorporate technology to facilitate departmental efficiencyAssist with keeping department tools and forms up to dateWork with IT department to manage database functionality and updatesParticipate in cross-departmental software change committee meetingsCollect & track database enhancement requests Data Integrity and Training (45%)Monitor and audit records to ensure data cleanliness and consistency across teams in all locationsFacilitate data corrections when necessary, providing appropriate feedback to team leadsWork with medical records team to ensure paperwork for government grants is completedCreate and maintain Standard Operating Procedure manuals and job aids for databasesTrain new and existing team members on usage and ongoing updates to databasesSupport the rollout and adoption of new optimization featuresServe as subject matter expert & support department withtechnology learning and usage (Medical records database, Client management database, etc.) Administrative Department Support (10%)Support accounting and communications functions as neededEngage department volunteers as neededParticipate in Community Medicine events and organizational activities Exemplifies the ASPCA’s Core Values:Has Commitment and dedication to improving the lives of animalsDemonstrates Ownership and feels responsible for outcomesBelieves in Team – that we are stronger togetherSeeks to Elevate others and reimagine what is possibleFocuses on Impact , specifically making change for animals Education and Experience:High School Diploma required, Bachelor’s degree or equivalent experience preferredMinimum of 2 years of professional experience requiredExperience using databases, preparing professional documents, and training colleagues is preferredExperience using Domo is a plus Qualifications:Ability to learn new software programs and/or knowledge of medical databases such as ImproMed, Ability to present information or data professionally and coherently, Must be flexible and able to prioritize tasks and responsibilities in fast-paced, challenging environment, while maintaining a positive and professional demeanor, Must possess excellent interpersonal, written, and verbal communication skills, Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook, Strong diplomacy and negotiation skills, Strong organizational skills and meticulous attention to detail, Up to 15% travel will be required between ASPCA Community Medicine locations (New York, NY; Los Angeles, CA; Miami, FL) Language:English (Required) Education and Work Experience:High School Diploma (Required) Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.

Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume and cover letter to complete your application.

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