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CSS – Sunray Court

New Horizon Care Centers, Inc.

This is a Full-time position in Spokane, WA posted April 6, 2021.

Job DescriptionJob Description: Clinical Support StaffPosition: Full-Time, Monday – Sunday, Swing and Graveyard Shifts, 4PM – 8AM, On Call, HourlyRate of Pay: $15.00+ per Hour, DOE.Place of Work: 518 S. Browne, Spokane WA 99204Supervisor(s): Clinical Support Staff SupervisorSupervises: N/AObjective:Responsible for the observation of clients, security of building, and the efficient operation of SRC in accordance with the Agency’s policies during the evening hours between 4PM and 8AM on weekdays and 12AM – 12PM on weekends.Qualifications/Skills:High School Diploma/GED required. Preferred two (2) years of experience in addiction field or residential housing.Needs strong interpersonal communication, empathic, organizational and multitasking abilities. Must be detail oriented and maintain strict ethical and professional boundaries, willingness to work in a change based environment, use independent critical thinking and be self-directed with little supervision needed. Must have strong writing and grammar skills.Special Requirements:Position requires physical activity such as stair climbing, bending, bending to lift and walking both indoors and outdoors. May need to maintain a valid driver’s license and be insurable on Agency insurance.Responsibilities:· Maintain an understanding of program policies and procedures for programs/contracts awarded to NHCC SRC.· Maintain strict ethical and confidential guidelines for NHCC, Inc. according to CFR part 2, HIPAA, ethical conduct and professional boundaries.· Review log from the previous shift and make log entries based on monitoring and observation of clients, building maintenance needs, visitors and other issues which may arise during the shift.· Log all decisions and rationale.· Meet with incoming and outgoing staff during every shift to review client issues, med cart procedures, visitor issues, staff information and all other pertinent information needed for the successful monitoring of the shift.· Collect or return all information needed on shift to or from the day front office staff and the night staff office (i.e. med book, logs, visitor log, receipt book, med cart, etc.).· Conduct complete rounds to check building security and perform head counts when first on shift and at least once per hour on a random basis for the remainder of the shift. Security checks include the interior and exterior of the building.· Conduct and monitor client-driven medication procedure; receive training on med room procedures from Health Care Coordinator.· Monitor building visitors (professionals, staff or client) and ensure visitation procedures are followed.· Check in, perform intake and its associated paperwork for clients arriving to treatment during shift hours.· Assist with discharge and check out of clients leaving treatment during shift hours.· Perform client and/or staff UAs as requested and receive training on UA and BA procedures.· Maintain an understanding and utilize SRC communications systems (i.e. phone systems, when to carry a cell phone).· Maintain an understanding of the amount of client assistance Night Staff can give to a client and when a client should be referred to their counselor.· Maintain an understanding of and implement the client crisis procedures when necessary.· Conduct a building fire drill at least three (3) times monthly as coordinated by Maintenance.· During rounds, note all needed building maintenance and completely fill out a repair or work order.· Answer SRC phones as necessary.· Complete basic cleaning/housekeeping needs such as but not limited to: cleaning of night staff office, linen and towel laundry, cleaning of staff restrooms, etc.· Cross train for both swing and graveyard positions.· Attend mandatory staff meetings monthly and other required meetings or trainings as requested.· Other duties as assigned by supervisor.Job Type: Full-timePay: $15.00 – $16.00 per hour

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