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Customer Care Advocate (Work From Home)

Gusto

This is a Full-time position in Spokane, WA posted September 3, 2021.

[Customer Service / Remote] – Anywhere in U.S. / Competitive compensation / WFH Stipend / Full coverage healthcare / PTO / MST schedule – As a Customer Care Advocate you’ll: Provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume; Stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience; Act as the customer advocate internally to influence company’s product decisions and roadmap…Hiring Fast >>

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