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Field Operations Manger


This is a Full-time position in Spokane, WA posted March 30, 2021.

Join Ecolab’s industry leading Pest Elimination team as aField Service Managerin theSpokane, WA Market.Asa FieldOperationsManager,youwill develop and lead a team of Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes and other commercial establishments. Within the team, you will be responsible forleadingdistrict initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.Additionally,you will be responsible for developing and maintaining key customer relations within your territory.Youwill participate in recruiting, selecting, coaching and the performance management process. Throughout your career, you will uphold Ecolab’s culture and policies to foster a safe and respectful work environment ensuring Ecolab’s protocols and procedures are followed.Cities/Area of market:Spokane, WAShift:Day Shift primarily, some night coverageWhat’s in it For You:Competitive salary and benefitsCompany vehicleAccess tobest in classresources, tools, and technologyGrow your income as you drive districtprofitabilityWhat You Will Do:Leadateam of8-10Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations /lawsEffectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfactionTake an active role in hiring, assessing, and developing associates to become the next leaders atEcolabEnsure your team of servicespecialistachieves their financial and service deliverygoalsPursue salesand new businessopportunitiesCoordinate initial servicesandmaintain inventory and perform QAvisitsBuild and maintain customer relationships within themarketBe a champion of safety and ensure your team upholds strong safety practices andvaluesMinimumQualifications:Completed High School Diploma or GED3+ years of field support orservice relatedindustry experienceDemonstrate leadershippotentialAbility to work overnighthoursAbilityto lift and/or carry 50poundsObtain state certification requiredperindustrystandardsCurrent and valid driver’s license and acceptable Motor Vehicle RecordNo Immigration SponsorshipavailablePreferred Qualifications:Bachelor’s Degree in process orcompleted3+ years supervisory or team leadership experience in a field support orservice relatedindustryProvenrecord of meeting customer needs, quality service delivery and meeting business objectivesExceptional communication and organization skills with aptitude to implement changeinitiativesGood decision-making andproblem-solvingskills when handling challenging situations in afast pacedenvironmentPrior experience in value added sales and/or new accountgenerationPrior budget and P&L responsibilitiesBi-lingualOur Commitment to Diversity and InclusionAt Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

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