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Front Office Coordinator

Plastic Surgery Northwest

This is a Full-time position in Spokane, WA posted December 3, 2021.


If you are a hard-working, friendly, compassionate team player who would like to join a fast-paced growing practice of mission based highly skilled care givers who strive to exceed patients expectations then consider joining our team as the Front Office Coordinator.

The Front Office Coordinator team works closely with all other departments to provide excellent service to all patients from the first point of contact and throughout their course of care at Plastic Surgery Northwest.

The Front Office Coordinator is responsible for treating all patients in a professional and courteous manner ensuring that all patients feel welcome to the practice.

They facilitate patient check-in and check-out, answer phones and triage calls appropriately, monitor other forms of patient communication including email, text and social media messages as directed.

This role is also responsible for intake and management of all patient referrals and other medical records (including lab/imaging results, surgical clearance and chart notes.)

Attention to detail and self-accountability in all aspects of the job is essential.


– Supports the office’s philosophy, mission, goals, and objectives

– Performs in accordance with the facility’s policies

– Superior communication skills, oral and written

– Strong computer and organizational skills

– Understanding of fiscal goals

– Must be able to work effectively in a team environment

– Performs duties in an accurate and organized manner with attention to detail and excellent follow-up

– Ability to manage multiple tasks simultaneously

– Ability to work as a team player and is expected to be a positive and responsible team member with a good attitude

– Performs other duties as required


– Three (3) years of experience in customer service and/or retail

– Medical terminology preferred

Job Type: Full-time

Pay: $18.00
– $23.00 per hour

Dental insurance
Disability insurance
Employee discount
Health insurance
Paid time off
Uniform allowance
Vision insurance
8 hour shift
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
COVID-19 considerations:
PSNW follows current health authority guidelines.

All candidates must be fully vaccinated to be eligible for employment.

Computer Skills: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: One location

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