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International Account Specialist

ENGIE Impact

This is a Full-time position in Spokane, WA posted January 17, 2022.

International Account Specialist

Organization : Sustainable Resource Management
– Spokane, WA

ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments across the globe.

Comprised of existing and proven ENGIE Group businesses, ENGIE Impact brings together a wide range of strategic and technical capabilities, to provide a comprehensive offer to support clients in tackling their complex sustainability challenges from strategy to execution .

Why join us ?

With 18 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites.

Uniting ENGIE Insight, Ecova UK, Red Engineering and the Advisory and Advanced Analytics division of Tractebel under a common umbrella, ENGIE Impact was created to engage with executives and organizational leaders to set tailored strategies and specific roadmaps to achieve their sustainability and zero-carbon objectives, across energy, water, waste and more, globally.

Ready to act Right Now, for Tomorrow?

Job Description

The International Account Specialist performs a variety of administrative Expense and Data Management roles for our international client accounts while engaging with clients, internal partners and 3 rd party vendors in order to successfully meet contractual commitments.

Function

Effectively prioritize and multitask to meet internal and external deadlines
Read and interpret utility bills for accurate data entry
Research and resolve client account discrepancies
Create and maintain data within company systems
Communicate with internal and external clients via phone and email in a timely manner
Analyze daily data using a firm understanding of client industry, weather related usage patterns, market related changes and our internal audit process to identify and resolve unusual billing patterns and discrepancies
Effectively coordinate and negotiate with utility personnel as needed
Understand all reporting capabilities
Translate bills from native language to English
Identify and recommend process improvements
Meet individual and team goals
Backup team members to achieve team goals as needed
Effectively interact with all levels of internal and external personnel
Perform other job duties as assigned

Qualifications

Do you tick all the boxes?

We are looking for talented and motivated people to create the future of sustainability transition .

Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow.
Requires a high school diploma or equivalent
Requires fluent bilingual verbal and written skills in English and either Portuguese, Japanese, Mandarin, Chinese or Korean.

Administrative experience working with external clients
2 or more years of customer-related work experience
Prefer in-depth knowledge of Ecova Expense and Data Management processes
Demonstrated excellent oral, written, and interpersonal communication skills
Ability to effectively communicate and adapt to audience
Independently solve problems in alignment with company guidelines and priorities
Strong computer skills, including MS Office and Internet
Ability to represent the company professionally both in person and through communication
Ability to manage multiple priorities and activities for clients
Must be a team player, detail oriented, dependable and adaptable
Must be flexible with schedule and available for overtime work as needed
Must be able to adapt to change easily

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

New hires must provide proof of vaccination against COVID-19 or receive approval for a medical or religious accommodation within the first 30 days of employment .

Job
: Administrative Support / Secretary / General Services
Primary Location
: North America-United States-Washington-Spokane
Organization
: AMERICAS
Schedule
: Full-time
Nature of Responsibility
: Operational / Administrative role

Job Posting
: Dec 11, 2021, 9:00:00 AM
Job Type
: Permanent

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