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Jr SOC Analyst

Green Cloud Defense

This is a Full-time position in Spokane, WA posted November 25, 2021.

Are you passionate about technology?

Do you enjoy a fast-paced working environment?

Do you enjoy finding solutions to complex problems?

Then Green Cloud is the place for you.

Green Cloud is an award-winning Cloud Solutions Provider focusing on bringing secure enterprise cloud and security solutions to the small and medium business market through managed service providers.

Why do we win awards?

It is simple: our people.

See below the responsibilities and qualifications needed for our next award-winning team member.

If this sounds like you, I challenge you to apply!

Role Responsibilities:
Active participant in 24x7x365 operations of the Green Cloud Defense SOC including shift work and weekends
Operate within direction to investigate and escalate tickets and cases to meet service level objectives
Review cases generated by security tools; investigate, respond and assist with escalation to Tier 2/3
Perform analysis of logs/events, network traffic and other data sources in support of security investigations
Examine network topologies to understand data flows through the network
Records events and problems and their resolution in tickets and cases
Review reports and provide insight into security incident and performance trends
Follow-up and update customer and leadership with information regarding escalated tickets and cases
Collaborate across departmental lines and develop depth in your desired cyber discipline and/or technologies
Communicate feedback or suggestions by customers to the appropriate internal team
Identify and suggests possible process improvements to daily and weekly battle rhythms for security operations
Investigate, document, and report on information security emerging trends; integrate and share information with other analysts and teams
Remains current on trends and technologies in the information security industry
Other duties as assigned

Minimum Qualifications:
Knowledge of various security methodologies and processes, and technical security solutions (firewall and network/security devices)
Knowledge of TCP/IP Protocols, network analysis, and network/security applications
Knowledge of common Internet protocols and applications
Security+ and CySA+ or CFR certification preferred or obtained within 6 months
Ability to multi-task, prioritize, and manage time effectively
Very strong attention to detail
Excellent interpersonal skills and professional demeanor
Excellent verbal and written communication skills
Excellent customer service skills

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