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Overnight Shelter Monitor

Abode Services

This is a Contract position in Spokane, WA posted November 24, 2021.

Abode Services values safety, wellness, and respect for each other and for those who we serve.

Because of this commitment Abode Services is mandating that all employees be vaccinated effective September 30, 2021: .

Abode Services,: one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking an Overnight Shelter Monitor.

Job Summary: : This position is responsible for maintaining the health and safety of the residents at Sunrise Village.

Shelter monitors assist with the daily needs of the residents, assisting program donors and volunteers, and ensuring/assisting with the shelter cleanliness standards.

Schedule: : Wednesday : -Thursday from 9:30pm
– 5:30am / Friday -Saturday 11:00pm
– 7:00am Benefits and Perks: $21.39 per hour overnight extra : 100% paid health benefits coverage for employees 31 Paid Time Off days/Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more Dynamic, mission-drive culture and supportive leadership.

We support you in supporting others.

403(b) Retirement Savings Plans with Employer Match & Contribution Programs Professional Development Trainings and Leadership Academy Programs How You Make an Impact: : Implement and operate Sunrise Village program procedures including: answer telephone lines and oversee front desk activities; greet visitors and volunteers; and problem solve with shelter participants.

Inspect facility; sign in participants; maintain and enforce shelter guidelines; document resident behavior and needs as well as program issues using log book and incidents report; oversee proper chore implementation including cleaning up and maintenance of facility.

Respond to participants’ requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations.

Effectively communicate with service coordinators, shelter coordinator, and shelter manager on critical incidents, observed resident behaviors, and activities around the shelter during scheduled shift.

Maintain standardized operating procedures, safety of participants, program integrity, customer service standards, professional boundaries, and a supportive and caring environment.

Complete participant intakes and exit paperwork.

Assist with unit turnover including cleaning of alcoves/rooms.

Assist with daily cleaning needs of the shelter in the absence of residents completing chores.

Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff.

Participate in agency trainings, staff meetings, case conferences, and supervision.

Complete required agency trainings including CPR/first aid, non-violent crisis intervention, and other trainings as assigned.

Some meetings and trainings will require attendance outside of regular schedule.

Other duties as assigned.

How You Meet the Qualifications: : High school diploma required.

AA or CAADE preferred.

Must possess at least 1 year of customer service and/or 6 months of social services experience.

Experience working with individuals with serious mental illness, co-occurring disorders, substance abuse, and/or the chronically homeless population desired.

Trained in crisis response/intervention and mental health first aid preferred.

Experience working with individuals and families in crisis desired.

Experience working in a shelter or residential setting desired.

Strong written and oral communication skills required.

Strong organizational and time management skills required.

Proven ability to work effectively as an individual and part of a team.

Willingness to be flexible with work schedule.

Willingness to cover various shifts includingevenings, weekends, and overnight.

Willing to submit to live-scan fingerprinting process and pass background clearances.

Notice: All job descriptions to be used as guides only.

They do not constitute contracts, commitments or promises of any kind.

Abode Services reserves the right to change, add, delete, upgrade or downgrade positions as dictated by business necessity at anytime with or without notice.

Abode Services is an Equal Opportunity Employer/Drug Free Workplace: by Jobble

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