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Portfolio Servicing Specialist

Northwest Farm Credit Services

This is a Full-time position in Spokane, WA posted June 14, 2021.

Northwest Farm Credit Services is in search of a Portfolio Servicing Specialist to join our Capital Markets Lending team in our Spokane, Washington, headquarters.

As a member-owned financial cooperative, we help business owners in agriculture, forestry and fisheries secure the financing they need to operate and grow, and the crop insurance they need to protect their livelihoods.

Our customers are primarily located in Montana, Idaho, Oregon, Washington and Alaska.

Northwest FCS is a five-time recipient of the Gallup Exceptional Workplace Award, and the top scoring large company in the Best Place to Work-Inland Northwest competition five years in a row.

This highly customer service driven full-time position reports to the VP-Operations and is responsible for providing administrative support and assistance in servicing the loan portfolio, with a focus on Capital Markets loans.

Primary Duties
Maintain electronic files within Northwest FCS systems to ensure loan documentation is complete.

Collaborate with internal staff and external parties to obtain information, documents, and files, and disseminate that information per procedures, keeping all parties informed.

Field and respond to questions from external parties (participant administrative and/or relationship management personnel).

Generate loan sale documentation.

Complete assigned portfolio monitoring at direction of team senior leadership, including accessing defined reports from internal and external sources, delivering them to designated report users, and following up with appropriate staff, if required.

Assist team with coordination of meetings, travel, etc.

Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.

Other duties as assigned.

Minimum Qualifications
High school diploma, or equivalent Ability to organize and prioritize work, and produce accurate reports and documents Exceptional customer service orientation Strong computer skills, and experience using MS Office
Preferred Qualifications
Associate’s degree with emphasis on business or related field.

Experience in the lending industry or related field.

Mastery of MS Office Outlook, Word, Excel, and PowerPoint, and mastery or ability to master company-specific systems and necessary on-line applications.

In addition to a comprehensive suite of core benefits designed to support employees at all career stages, Northwest FCS provides all employees with 24 paid hours annually to volunteer in their communities; a substantial employer match to our award-winning 401(k) plan; a bonus plan; generous paid vacation, sick, and parental leave; and financial assistance for adoptions.

All employees also have access to robust learning opportunities including an Audible subscription and paid-in-advance tuition reimbursement.

Jeans/appropriate casual is the standard dress code.

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by applicable discrimination laws.

When you apply for a position with Northwest FCS, we collect personal identifiers (from your resume and other application information you submit), such as your name, email address, mailing address, telephone number(s) and employment and education related information.

This helps us evaluate job applicants for hiring opportunities, and, communicate with them.

To comply with federal regulations for equal employment opportunity and affirmative action (EEO/AA), we track our applicants by gender, race/ethnicity, veteran status, disability status, and the position for which they applied.

You will be presented with a voluntary self-identification form as part of this application; we wanted you to know why we collect this information and what we do with it.

Please be aware that this information is kept separate from your application, and not utilized in the selection process.

For more information about the information Northwest FCS collects, please see the Northwest FCS California Privacy Policy.

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