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Sleep Expert

Mattress Firm

This is a Full-time position in Spokane, WA posted November 25, 2021.

Sleep Expert

Do you seek an exciting role where you can truly change the lives of others?

We love our customers and love creating exceptional store experiences.

People are realizing the importance good sleep plays in making their lives better.

Quality sleep is an integral part of our health and we spend approximately 33% of our entire lives sleeping.

Mattress Firm’s Vision is to become America’s trusted authority on sleep, which is at the foundation of everything we do.

The Sleep Expert will offer a remarkable in-store experience by finding sleep solutions that make a positive difference and offering best-in-class product from leading manufacturers.

Sleep Experts will execute MFRM selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.

Your journey begins with an extensive retail sales training program that enables you to help customers design and build a sleep system of their dreams

Key Responsibilities:
Create an environment where the customer is always at the center by cultivating strong relationships

Provide technical and product knowledge information to customers, serve as subject matter expert

Drive individual sales performance and KPI’s while demonstrating Company values and supporting Company initiatives

Execute Company merchandising and marketing programs to standard

Maintain awareness of competitor’s advertisements and services offered

Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities.

Assist the management team to ensure the store is properly merchandised and the correct sale is displayed in store

Follow opening and closing procedures

Assist in processing inventory counts

Execute company initiatives and any other activities requested by supervisor

Follow Company policy, execute Company standards on appearance and functionality, and ensure safety regulations are followed
Minimum one year of sales experience

High school diploma or GED required, Bachelor’s degree a plus

18 years of age or older

Customer service or commission-based sales experience a plus

Microsoft Office including Excel product knowledge

Familiarity with computers and ability to use POS systems

Motivated by a pay for performance compensation plan
Non-Essential Responsibilities:
Ability to push, pull or lift 50 pounds

Ability to stand or sit for 8+ periods of time

Execute company initiatives and any other activities requested by supervisor

Ability to work a flexible schedule; typical retail hours to include evenings, weekends and holidays
Base pay or commission

Tuition Reimbursement

Benefits including medical, dental, vision, paid time off, and 401k

Continuous training and development opportunities

Merchandise discounts

Employee Discount Programs including and not limited to; cell phone, travel, electronics, car and home loans
Now don’t fall asleep out there…

the sooner that we receive your application, the closer you are to the career of your dreams!


Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Type: Full-time

Pay: $61,000.00
– $101,000.00 per year

Associate (Required)
Retail sales: 1 year (Required)

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