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Patient Services Representative – Cardiology

Providence Health & Services

This is a Full-time position in Spokane, WA posted June 12, 2021.

Providence is calling a Patient Services Representative (Cardiology, Day Shift, Full Time) to Providence Medical Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern system.In this position you will:* Provide clinic check-in check-out:* Ensuring documentation is complete and signed accurately* Collection of appropriate co-pay or payments on account* Collection of proper and complete patient demographics.* Scheduling appointments.* Daily opening and closing of cash box.* Appointment reconciliation.* Scanning and faxing as required by clinic.* Reception area management:* Using AIDET protocols* Keeping reception area clean, and tidy including personal space* Answering multi line phone system to clinic standards, including proper documentation.* Understanding HIPAA and patient privacy.* Collecting of Provider’s in and out box daily.* Adhere to established company compliance, policies, procedures and protocols.Required qualifications for this position include:* High School diploma or General Equivalency Degree (GED)* Current BLS – Healthcare Provider (must be AHA accredited) upon hire for Urgent Care.* Customer service related experience, preferred in the medical field.Preferred qualifications for this position include:* Electronic Medical Records (EMR) experience.* Experience with computers and keyboarding skillsAbout the clinic you will serve.Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

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