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Senior Care Advocate – Telecommute

UnitedHealth Group

This is a Full-time position in Spokane, WA posted June 12, 2021.

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you’ll have an opportunity to make an impact on a huge scale – as part of an incredible team culture that’s defining the future of behavioral health care.

If you live in Washington or Idaho, you’ll enjoy the flexibility to telecommute* as you take on some tough challenges

Primary Responsibilities:

  • Support day to day operations of team as subject matter expert for department
  • Review staff member assessments and collaborate with medical peers to determine appropriate levels of care
  • Assess and interpret customer needs and requirements
  • Review cases and analyze clinical information in conjunction with medical directors to determine the appropriateness of hospitalization
  • Manage escalated concerns / cases to resolution
  • You’ll find the pace fast and the challenges are ongoing. You’ll be expected to document and achieve measurable results. You’ll also need to think and act decisively while working with a diverse member population.  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Independently Licensed Master’s degree level clinician in: Psychology, Social Work, Counseling or Marriage & Family Counseling; OR Licensed Ph.D. or Licensed PsyD; OR an RN
  • Licensure must be current and unrestricted in the state of Washington or Idaho
  • 3+ years of behavioral health clinical experience in a behavioral health setting
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Knowledge of Level of Care Guidelines (i.e., Milliman, InterQual, etc.)
  • Utilization review experience in an insurance company or managed care setting
  • 1+ years of experience working within a Managed Care Organization (MCO)
  • Experience in discharge planning and/or chart review
  • Experience in inpatient / acute setting or outpatient setting
  • Knowledge of the Medicaid patient population

We can provide you with meaningful challenges that can result in a strong sense of impact and fulfillment. Reach for more and discover your life’s best work. (sm)

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

Colorado Residents Only: The salary/hourly range for Colorado residents is $64,800 to $116,000 (add additional reference for sales and physicians). Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords:  Senior Care Advocate, Telecommute, Telecommuting, Telecommuter, Remote, Work from Home, Whitman County, Asotin County, WA, Washington, Clearwater County, Latah County, Nezperce County, Lewis County, ID, Idaho

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