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Director of Business Development

Favorite Healthcare Staffing

This is a Full-time position in Spokane, WA posted March 30, 2021.

The Director of Business Development is responsible for client development and relationship management of clients under the direction of the Vice President/Regional/Area Director. The Director will be responsible for securing orders for all business lines, including per diem, travel, allied, advanced practice, vendor management and direct hire positions. The Director of Business Development will also assist with recruitment planning to assist in securing personnel to fill the various positions.


  • The Director of Business Development reports to the Vice President/Regional/Area Director.
  • The Director of Business Development has no supervisory responsibility.



  • Implements marketing strategies to develop client base and open new business.
  • Manage current and develop potential client base.
  • Contacts clients to determine needs and solicit orders.
  • Anticipates client staffing needs based on current and past usage, utilizing reports.
  • Negotiates bill rates and presentation of fee schedules for services.
  • Marketing of services to healthcare facilities nationally through direct contact, advertising, professional conference attendance and networking.
  • Communicates and meets with existing clients on regular basis.
  • Prepares/submits call schedules and call reports utilizing Salesforce.
  • Prepares quarterly marketing plans and submits to Senior Management.
  • Meets metrics established for client/action plans development.


  • Utilizes effective recruiting techniques and resources.
  • Skill marketing utilizing candidate profiles.
  • Follow up on presented candidates and open orders.
  • Works in conjunction with the Branches / Divisions for timely follow up and updates on candidates and orders.
  • Assists Vice President/Regional/Area Director in preparing monthly recruitment plans.
  • Works in conjunction with advertising personnel to post jobs, update websites and recommend advertising strategies.


  • Documents all communication for prospective candidates and employees in the CRM.
  • Tasks all prospective clients for follow up.
  • Assists contract department in securing agreements with signature.
  • Completes new client information documents for the contracts department.
  • Works directly with the Director of Operations and recruiters and forwards all personnel orders for follow-up.


  • Superior customer service and human relations skills.
  • Excellent verbal and written communication skills.
  • Ability to develop and maintain effective working relationships.
  • Knowledge of basic computer operation and peripheral use.
  • Ability to communicate clearly and effectively on the telephone.
  • Superior decision-making and problem solving skills.
  • Ability to maintain a professional demeanor under stressful conditions.
  • Superior negotiation skills.
  • Ability to maintain consistent and regular attendance.
  • Ability to organize work and time effectively.
  • Knowledge of basic nursing and medical industry terminology preferred.


  • Portland, OR
  • East Washington
  • Idaho
  • Montana
  • California


Multi-line telephone, basic computer terminal and personal computer, printer, fax machine, and other office equipment.


B.S. or B.A. degree or Master’s degree. 3-5 years sales or industry experience preferred.

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