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Executive Director (Assisted Living/Memory Care)

Care Provider Jobs

This is a Contract position in Spokane, WA posted November 23, 2021.

Information Renaissance Senior Living of Hilldale Opening new in Fall of 2021 92 unit senior living community with 64 assisted living apartments and 28 unit state of the art memory care neighborhood:Position Summary:Direct residence operations in accordance with its policies and procedures, mission, and philosophy for a start-up community, Renaissance Senior Living of Hilldale.

Lead and motivate employees in providing quality care and services to residents and maintaining a high level of customer satisfaction.Primary Responsibilities:Customer Service: Oversee the safety and wellbeing of the residents in accordance with the residences philosophy and standards of care.

Represent the residence to the community, family members, and visitors and develop positive relations with all customers.

Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.

Contact the residents family when a change in services is needed.

Lead and participate in a resident/family conference to review changes in services.

Ensure a high degree of customer satisfaction.

Actively participate in providing service to residents.General Management: Adhere to and implement residence policies and procedures.

Maintain a high level of occupancy.

Assist in the development of the residences budget.

Operate the residence within the budget.

Assist with the marketing of the residence including developing relationships with local referral sources.

Prepare weekly and monthly reports as directed.

Maintain up-to-date and complete resident files.

Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other qualified directors.

Make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures.Hiring, Supervising, and Training: Recruit, hire, and supervise all employees, and ensure adequate staffing.

Lead by example, encourage teamwork, promote the residences philosophy, and provide ongoing coaching to employees.

Motivate employees through recognition programs, training, and teambuilding.

Conduct regular performance appraisals with employees.

Provide an open door to employees, and address any employee concerns or grievances.

Maintain complete and up-to-date employee files.

Maintain a high level of employee satisfaction.

Ensure appropriate handling of on-the-job injuries as reported by employees.

Oversee and implement the training of all employees in accordance with residence policies and state and federal regulations.

Ensure proper documentation for all training.Qualifications: Bachelors degree Minimum two years management experience Strong leadership skills Desire to work with older adultsKnowledge Requirements: Maintain knowledge of federal and state laws pertaining to assisted living

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