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General Manager (GM)

Treasure Valley Cannabis company

This is a Full-time position in Spokane, WA posted December 3, 2021.

Who we are:

Treasure Valley Cannabis Company is a vertically integrated cannabis company based out of Ontario, Oregon.

Our company prides itself on offering our customers a craft cannabis experience they cannot get at any other dispensary in the country.

Our farm to table model boasts an outdoor food court/event center, a cannabis grow, and a cannabis processor all in one location, all visible and accessible from the retail sales floor.

We are looking to add a general manager to our team who can handle the day to day operations and needs of the retail store and staff.

This person should have an extensive background in retail or operations management.

They should be someone looking to grow with a company and focused on ensuring its success.

This is a role that will work closely with upper management and be someone who will be a large part of our future growth and success.

In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees.

Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; employee discipline, customer issues, ensuring store compliance, reporting issues to upper management, overseeing recruitment for all retail positions below them, scheduling for their location, non-cannabis inventory management and retail cash management, workforce accountability of all retail employees.

Responsibilities and Duties:
Workforce accountability for 35-50 employees

Oversight of daily retail operations.

Ensuring operational issues are reported to upper management along with potential solutions for the issues to improve company operations

Train, guide and mentor employees and evaluate their performance and productivity in completing their job duties.

Working with upper management to develop training programs

Ensuring the retail team is performing to upper management’s expectations.

Oversight of all disciplinary issues within their retail location.

Cash Management
– End of day reporting and reconciliation, till building, reporting bank discrepancies to upper management.

Submitting operations related expense receipts to accounting

Engage with corporate officers in broader organizational strategic planning and development of new company policies and procedures in support of the organization’s visions

Overseeing the creation, development, and implementation of a process for hiring and recruitment of retail level employees for their store location

Overseeing scheduling and accountability of labor resources for their retail location

Ensuring timesheets/records are accurate and submitted bi weekly for payroll

Provide feedback and make recommendations that increase the success of marketing efforts and the effectiveness of current marketing strategies at reaching target markets

Engage in key or targeted customer activities

Maintain a positive work environment conducive to trust and respect for all employees, customers, and vendors
A Bachelor’s degree from an accredited university in Business Administration or a related field OR a minimum of five (5) years of experience in retail operations management with a minimum of 30 employees

Ability to work 40-50 hours per week

5-10 years experience in general or operations management within a retail setting

Experience managing or coordinating complex projects and/or programs

Can lead and support; coordinating tasks as well as driving them to completion

Demonstrated ability to work in a highly cross-functional environment, develop strong relationships, and influence stakeholders

Excellent interpersonal, written and verbal communication skills

Communicates equally well with senior leaders, front-line employees and cross-functional groups, both verbally and in writing

Ability to work independently and navigate ambiguity

High proficiency with online project management & collaboration tools, especially Google and Microsoft suites and can help teach & train teams on how to use them

Must be proficient and able to demonstrate a strong understanding of technical communication

Strong understanding of scheduling logistics and ability

At least 21 years of age

Retail, cash handling and Point of Sales (POS) experience required

Experience in the cannabis industry highly desirable, but not required

Innate desire to achieve success and a work ethic to match

Willingness to follow and comply with all company policies

An OLCC Marijuana worker’s permit or the ability to acquire one

Availability to work weekends, nights, or mornings

– $60,000 annually DOE

Health Insurance

Employee Discount

Paid Sick Leave

Vendor Samples

Fixed schedule outside of emergency coverage
Job Type: Full-time

Pay: $45,000.00
– $60,000.00 per year

Bachelor’s (Preferred)
Management: 3 years (Required)
Work Location: One location

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