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Operations Manager

Kauffman Inc and Associ

This is a Full-time position in Spokane, WA posted November 25, 2021.

Job Description | Operations Manager

Company Overview

Founded in 1990, Kauffman & Associates, Inc.

(KAI), is an American Indian–and woman-owned management consulting firm dedicated to improving the lives of vulnerable populations and enhancing the reach and effectiveness of social sector organizations.

We combine stories of lived experiences with data-driven insights to reach underserved communities.

KAI brings innovative, culturally appropriate strategies that transform colonial paradigms and enhance the capabilities of our clients.

We serve clients with five distinct service lines: Research & Evaluation, Communications, Training & Technical Assistance, Meeting & Event Planning, and Organizational Transformation.

KAI has extensive experience in the areas of public health and wellness, education, community development, American Indian and Alaska Native stakeholder engagement, and tribal consultation.

We work closely with federal, tribal, state, and regional governments; associations; foundations; and private-sector businesses across the U.S.

and Canada.

Do you have a desire to help create societal change and make a more equitable world?

Then join KAI!

At KAI, we do work that matters!

Job Summary

The Operations Manager supports day-to-day office operations and provides administrative and basic desktop support to KAI staff and project teams.

Strong communications and organizational skills, a professional demeanor, and high attention to detail are critical to your success.

The Operations Manager is responsible for creating/maintaining standard operating procedures, supporting KAI staff (e.g., maintaining a clean, well-organized office environment, and ordering office supplies), and acting as a point of contact with vendors (e.g., software subscriptions).

Primary Functions
Work with teams to develop/maintain policies and standard operating procedures
Administrative support (e.g., inbound telephone calls and mail, office opening/closing procedures, office supply inventory, conference room cleanliness/organization, etc.)
Provide support to project teams, leadership, and business development team, as required.
Coordinate staff activities (e.g., company newsletter, holiday cards, etc.)
Specific Job Skills
Demonstrated initiative, follow-through and strong problem-solving ability
Must be self-directed, proactive, and detail-oriented
Excellent organizational skills with the ability to handle multiple tasks/projects simultaneously and perform in a high volume, time sensitive/deadline-driven environment
Excellent written and verbal communication skills; strong interpersonal skills; maintains a calm demeanor under pressure
High proficiency in Microsoft 365 (i.e., Word, Excel, SharePoint, etc.)
Education and Experience
Bachelor’s Degree (business administration, operations, or related field)
Minimum of five (5) years of relevant experience
Location: Spokane, WA Must be on location

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