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Retail Assistant Manager – Washington

Cannabis & Glass

This is a Full-time position in Spokane, WA posted November 23, 2021.

WHO WE ARE:

C&G Management (“Cannabis & Glass”) was founded in 2014 and continues to be a leader in the cannabis industry experiencing immense growth year over year.

As a cannabis retailer, we are dedicated to improving the lives of our customers by providing superior service and affordable access to cannabis.

Our employees enjoy a work culture that promotes growth, collaboration, efficiency, and a focus on customer experience.

C&G Management currently operates three recreational dispensaries (“Cannabis & Glass”) in Spokane County located in North Spokane, Spokane Valley, and Liberty Lake, and is ranked among the top 10% highest grossing retailers in the state of Washington.

We also operate an additional “Cannabis & Glass” location in Oregon, and a medical cannabidiol dispensary in Iowa (“Iowa Cannabis Co.”).

OVERVIEW:

C&G Management is searching for an experienced Retail Assistant Manager to join our team!

The ideal candidate believes that teamwork makes the dream work!

They champion a culture of teamwork and recognition by working toward and communicating operational goals, holding their team accountable to company policies and procedures, and celebrating and rewarding outstanding performance daily.

They are masters of priority-setting and time management.

To be effective in this fast-paced retail environment, the candidate must have incredible organizational skills, attention to detail, and an unwavering commitment to excellence.

The ideal candidate has previous leadership/management experience, cash-handling management experience, and needs to be a regular consumer of the product.

RESPONSIBILITIES:
Executes direction and team expectations for the Retail Operations team.
Manages up to 25 retail operations employees at a time.
Provides daily guidance, training, development and on the spot feedback for subordinates.
Responsible for overall satisfaction, safety and security of all customers and employees.
Executes plan to drive labor productivity while delivering best-in-class customer service.
Administers programs provided by the retail operations team to meet sales, income goals and reports on key metrics (sales, productivity, etc.) that drive the business using insights/data to make sound business decisions
Responsible for the entire inventory intake management process and maintaining adequate inventory levels in the store at all times
Troubleshoot aspects of store technology to ensure the operations are functioning properly.
Coordinates and implements visuals/merchandising ideas to drive sales and product recognition
Utilize conflict resolution to mitigate customer complaints, issues, returns and exchanges using proper procedures
Conducts regular inventory audits and investigates discrepancies
Audits and conducts cash reconciliations daily
Maximizes overall store productivity by overseeing all procedures and processes to ensure effective compliance
Builds customer loyalty by coaching employees to educate, inform and guide customer sales appropriately
REQUIREMENTS:
Must be a WA State resident and have a valid WA State ID
Must be comfortable discussing recreational marijuana
2+ years of management experience strongly preferred
Ability to work 40 hours a week
Demonstrates excellence in verbal and written communication
Ability to train, coach, and develop associates at all levels
Passionate about retaining high performing sales associates
Understanding of scheduling concepts and maintaining schedules
Proficiency in working in a fast-paced, demanding work environment
Must have excellent organizational skills, including multitasking and time-management
Ability to make independent decisions and work with minimal supervision
Ability to work mornings, evenings, weekends, and holidays
Ability to pass a pre-employment background check
COMPENSATION & BENEFITS:
$40,000 annual compensation
Paid Sick Leave, Paid Time Off and Holiday Pay
Health Insurance
Dental and Vision Insurance
Life Insurance
Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more
Employee Discount Program offering exclusive discounts from top national retailers
50% off all smokeable products

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