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Touchmark: Front Desk Supervisor


This is a Full-time position in Spokane, WA posted September 7, 2021.

Built on these values, ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – Touchmark steadfastly characterizes our mission to continually enrich the daily lives of residents.

We practice these principles with every task and interaction, from personal caregiving assistance to mowing the grass.

At Touchmark on South Hill, we say:I AM AN ALLY I AM AFRIEND I AMAGIVERTouchmark on South Hill is Spokane’s leading full-service retirement community, enriching the lives of residents and their families through exceptional service and lifestyle.

We are currently seeking the right person to join our team as the Front Desk / Receptionist Supervisor.As the Front Desk / Receptionist Supervisor, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance.

By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of our community!The successful team member will regularly work Monday Friday Day Shift and be available as the position requires.TSWAlowThe main responsibilities of this position include:Supervise and schedule the Front Desk/Concierge StaffMonitor staff training and performance; Provide discipline as necessaryTrack and order supplies for front desk administrative areaBe available to answer work calls after hours and on weekendsWorking as front desk receptionist as the need arisesThe ideal candidate will:Be committed to and passionate about 100% customer satisfactionPossess strong communication skillsPossess a high school diploma or equivalentPossess CPR & First Aid Cards, or be willing to obtain them upon hireHave at least 2 years of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented positionBe excellent at handling multiple tasks simultaneouslyBe able to walk the expanse of the building and campus for rounds during any shiftHave a working knowledge of Microsoft Office applications and basic office equipmentBe able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitorsBenefits:Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.

That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:Paid time off (including holidays)Health, dental, and vision insurance plans for employees and eligible dependentsEducation assistanceBonus and retirement plansHealth care, dependent care, and commuter Flexible Spending AccountsEmployee Resource ProgramSupplemental insurance optionsOnce we have received your resume, if we determine that you might be an appropriate match for the position we will contact you within two weeks.

If you have not heard from us by then, please be assured that your resume will be retained for one year.Touchmark has over 2,400 team members and is a privately-owned company with a long history of success.

Check us out at www.Touchmark.Com.We’re growing.

Are you?TSWAgnrl

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